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mdj2 helped us redesign some of our key commercial processes. Using their own retail experience and in-depth understanding of the market they designed a pragmatic solution tailored to our business. They are very easy to work with, combining a good balance of professionalism, flexibility and a down-to-earth, friendly style.
Marie and the mdj2 team bought expertise and curiosity to our customer insights project, helping us to develop a clearer focus on our core customers. The hands-on approach meant Marie was able to relay impactful feedback from our priority customer groups first-hand, with impressive detail. This enabled our leadership team to review our existing customer proposition and focus our strategy accordingly. I've worked with the mdj2 team on a number of projects and their real-world approach fits really well in a business like ours. They work as an extension of our own team and fully integrate themselves into the projects, which results in an outcome you can fully trust to support future business decisions
Working with MDJ2 was an excellent experience, very productive and truly a joint venture. From the start of the project it was clear that MDJ2 not only possessed the skills and capabilities to support us with our brief but that they also took on bord the challenge as if it was within their own organisation. The interpersonal relationships that were formed were very effective. The result, a fantastic piece of work resulting in a complete re-write of our operations eco-system (Field and Support office). The changes brought about simplification, effectiveness and focussed on performance and accountability. It also drove a multi million £ saving for the organisation.
Neil and the mdj2 team worked with us to develop a very pragmatic and effective Category Management training programme, that has helped the team to redefine the way we review and build our ranges. Their deep knowledge of Retail & Trade markets, and passion for customer-first thinking, has helped us to refine our commercial strategy, and successfully review a number of our key product categories. They are very easy to work with, responded well to our needs, and have a friendly, down-to-earth approach
Through a pragmatic combination of data analysis, extensive store visits and insights from both national and international benchmarks, mdj2 came up with an actionable set of recommendations. As a result, we are making more robust and confident site selection decisions as well as making continuous improvements to our Retail Park store proposition.
mdj2 have worked with us on a number of projects. They are great to work with – they really get retail and their approach is practical, pragmatic and gets results. They fit really well into the culture of our team and their flexibility and responsiveness means that they would always be at the top of the list of partners we would approach for a broad range of retail projects.
Andy is a highly capable and experienced business development professional. His lateral thinking skills are a real strength and enable him to analyse situations both thoroughly and creatively. He uses his engaging style, coupled with great enthusiasm and drive, to bring functions together to deliver strong results for our business
mdj2 have made a really positive impact on the business and this project. They bring with them very relevant experience, having done the job before, and have the right blend of thoroughness and pragmatism. Their style is very cooperative and they listen to those within the business, yet still challenge the underlying assumptions and inevitable introspection that exists inside the organisation. I would definitely use them again on similar projects
Neil facilitated the development of our strategy and action plans with a series of workshops over a 3-month period. His style combines a good balance of both challenging our thinking and maximising engagement. Involving the next level of managers in the workshops was a great way to get the buy-in and commitment from the people in charge of much of the execution of the strategy.
mdj2 have worked with us on a number of projects and provided us with resources and capabilities which we were struggling to find internally. They are great to work with – they really get retail and the pace and pressures involved and their approach is practical, pragmatic and gets results. They fit really well into the culture of our team and their flexibility and responsiveness means that they would always be at the top of the list of partners we would approach for a broad range of retail projects. They have helped us move our thinking on in a number of areas and I wouldn’t hesitate to recommend them.
mdj2 helped us redesign some of our key commercial processes. Using their own retail experience and in-depth understanding of the market they designed a pragmatic solution tailored to our business. They are very easy to work with, combining a good balance of professionalism, flexibility and a down-to-earth, friendly style.
mdj2 helped us make a number of changes to one of our key branches. By helping us to see things through our customers’ eyes and then develop low-cost solutions to the layout, flow and look & feel of the branch, we have seen significant sales growth and positive feedback from our customers. They delivered a very professional service in a friendly and easy to work with style.
Andy is a highly driven and energetic retail expert. He brings a good external perspective of developments in the sector, and challenges the business to develop fresh ideas. Importantly, Andy works hard on being part of the team rather than an external consultant.
When I was looking for consultancy help to deliver a Supply Chain strategy for Castorama Russia it was an obvious choice to hire mdj2 , Steve and his team delivered a first class job.
mdj2 have completed a number of projects for us, helping us think through some strategic growth opportunities. They work really well with our teams to develop solutions that are both customer-focused and pragmatic, understanding the realities of our business.
We drafted Andy in to coordinate a major transformation project across the horticulture proposition. Andy integrated seamlessly into the business, quickly establishing key relationships, adding value and keeping cross functional teams focused and on track. There were multiple elements to coordinate in order to deliver meaningful customer impact and Andy’s calm, experienced and dedicated approach meant that we delivered on all objectives.
Steve is an excellent consultant who provided an in-depth piece of research for our company. I considered his work to be of the highest standard, completed on time and of great value to our business. I have no hesitation in recommending his work.
We worked with Neil on a project for several months starting with him facilitating a large group of business leaders from all around the world to develop a global strategy for the ‘Away from Home’ business and then to deploy this down to a local country team level; I’d describe his style as engaging, results oriented, pragmatic, motivating. I have enjoyed all our discussions and would like to work again with him.
Andy has brought a great level of professionalism and energy to the store proposition programme. His excellent market and customer insight skills have enabled him to both engage with, and challenge, key stakeholders as we seek to develop a roadmap for the future. He builds relationships and credibility quickly and facilitates cross-functional delivery.
I had the undisputed pleasure of working with Neil, organizing an international conference on omni-channel retailing. With his in-depth knowledge about the retail sector, Neil expertly filled the role, making it a successful event. His presentation style is open and inviting to questions, engaging, and thorough. As a keynote speaker and consultant, Neil earns my highest recommendation.