Experts trusted to deliver

Strategy Development & Implementation

Many of our projects have a strategy dimension, often as part of a project linked with our work in Customer Proposition, Commercial and Programme Management.


What we do


Highly flexible process tailored to each client’s specific needs. Key elements are:

  • Assessment phase: review of Customer, Market, Competitor & Financial dynamics as well as internal capabilities
  • Strategy development phase: articulate a strategy that is based on a compelling and profitable proposition for selected, attractive customer segments
  • Strategy implementation phase: turn the strategy into a high-level implementation plan over the short and medium term, with clear next steps
  • Particular expertise in facilitating workshops to articulate the strategy/next year’s plan ‘on a page’ defining key goals, objectives and targets


Past projects include:


  • Development of a new strategy and plan to leverage the store network to grow B2B sales for a leading Omni-Channel retailer
  • Facilitated development of new vision, mission, strategic priorities and resulting change programme for a UK public transport operator
  • Lead Strategic Reviews for 2 Commercial Categories for a leading UK retailer
  • Development of “alternative use” strategy to maximise space for a leading UK retailer
  • Our team have facilitated over 35 Strategy workshops in 10+ countries on 4 continents and in English, French, Spanish and German for well known global brands